Frequently Asked Questions:

How do I update the firmware on my MiO MIVUE C320 dash cam?

To update the firmware on your MiO MIUVE C320 dash cam, follow these steps:

1. Connect the dash cam to your computer using the USB cable provided in the box.

2. Download the latest firmware file for your MiO MIUVE C320 from the official Xiaomi Mi website or a trusted third-party source. Make sure you choose the correct version that matches your dash cam model.

3. Unzip the downloaded firmware file if it is in compressed format (such as .rar or .zip). You should now have a single file with a '.bin' extension.

4. Open the MiO MIUVE C320 software on your computer. If you don't have the software installed, download and install it from the official Xiaomi Mi website before proceeding.

5. Launch the MiO MIUVE C320 software and click on the "Firmware Upgrade" button.

6. In the Firmware Upgrade window, click on the "Browse" button next to the "Update firmware file" field. Locate and select the unzipped '.bin' file you downloaded earlier.

7. The software will now identify your connected MiO MIUVE C320 dash cam. Ensure that it recognizes the correct device, and then click on the "Upgrade" button to start the firmware update process.

8. Wait for the upgrade process to complete. This may take several minutes. Do not disconnect or turn off your dash cam during this time, as it could cause damage to the device.

9. Once the upgrade is finished, your MiO MIUVE C320 dash cam will restart automatically. The update should now be successfully installed on your device.

10. Disconnect the USB cable from your dash cam and computer, and you're all set! Your MiO MIUVE C320 dash cam is now running the latest firmware version.

"How do I connect my Mio MiVue C320 to my computer for file transfer?"

To connect your Mio MiVue C320 dash cam to your computer for file transfer, please follow the steps below:
1. Ensure that your dash cam is fully charged or plugged into a power source using the provided USB cable. This is necessary as transferring files may drain the battery and prevent the camera from starting automatically. Connect one end of the supplied USB cable to the dash cam's USB port (located on the side of the device) and the other end to an available USB port on your computer. Your computer should automatically detect the connected device. If prompted, select "Open Device to View Files" or a similar option to access the files stored on the camera. Navigate through the folders to locate the desired footage and drag it onto your preferred storage location on your computer. Once you're finished transferring files, safely eject the device from your computer by right-clicking on the Mio MiVue C320 in File Explorer (Windows) or Finder (Mac). Remove the USB cable from your dash cam and the computer's USB port. The Mio MiVue C320 is now disconnected and ready to use again.

How do I connect my Mio MiVue C320 to my smartphone for playback and management of footage?

To connect your Mio MiVue C320 dash cam to your smartphone for playback and management of footage, follow these steps:

1. Ensure that the Mio MiVue C320 is properly installed in your vehicle and turned on. Download the MiVue Manager app from the App Store (for iOS devices) or Google Play Store (for Android devices). Launch the MiVue Manager app on your smartphone and select "New Device" to add your Mio MiVue C320 to the app. The app will prompt you to connect your smartphone to the Wi-Fi network created by your Mio MiVue C320 dash cam. Follow the on-screen instructions to complete the connection process. Once connected, you can view and manage footage captured by your Mio MiVue C320 directly from your smartphone using the MiVue Manager app. You can also use the app to update the firmware of your Mio MiVue C320 dash cam, as well as configure various settings such as language, date and time, and Wi-Fi network preferences. When you're finished using the MiVue Manager app, be sure to disconnect your smartphone from the Mio MiVue C320's Wi-Fi network to conserve battery life and avoid interference with other nearby devices.

"How do I connect my Mio MiVue C320 to my computer for video playback?"

First, ensure that your Mio MiVue C320 dash cam is properly charged or plugged into a power source. Next, insert one end of the USB cable provided with the camera into the USB port located on the rear of the device. Locate an available USB port on your computer and connect the other end of the USB cable to it. Once connected, the dash cam will begin charging and you should see a message appear on the screen indicating that the device is in PC Mode. Open a media player such as Windows Media Player or VLC Media Player on your computer. Navigate to the drive containing your Mio MiVue C320, which should be displayed under "This PC" or "My Computer. Double-click on the drive to open it and locate the video files you wish to playback. Simply double-click on the desired file to begin playing back the video footage recorded by your Mio MiVue C320 dash cam.

My dashboard camera, Mio MiVue C320, is not recording video when I am in motion and the GPS is enabled. What might be causing this issue?

That's a frustrating problem. Let's try to troubleshoot it. Firstly, have you checked the camera's battery level while driving? A low battery level can cause issues with the device. Try charging the camera for at least 30 minutes before use and see if that resolves the issue. Next, I'd like to know if you've tried disabling the GPS feature while in motion. Sometimes, the GPS signal can interfere with the video recording process. If this is the case, try turning off the GPS and see if the video starts recording again. Another possibility could be a software issue. Have you updated your camera's firmware recently? Firmware updates often resolve issues like these. Check for any available updates on the manufacturer's website and install them accordingly. Additionally, I'd suggest trying to record a short clip while stationary with the GPS enabled. This will help us determine if the issue is specific to motion or not. If it records fine in this scenario, then we can focus on the motion-related aspect of the problem. Lastly, there could be an issue with the SD card. Try removing the SD card and inserting it back into the camera. Sometimes, a simple reboot can resolve issues like these.